RepSensAI is founder-led and there is no support queue to sit in. Mail goes to the person who built the thing you are asking about.
"A salesperson can't sign in." They sign in with a username and a 6-digit code — no store code, no email. Their manager can read both off the roster screen and re-issue the code there.
"A number looks wrong." Nearly always the feed rather than the maths. Check what the store's CRM or DMS report actually contains for that person: a metric your feed does not send reads "not tracked", and a name spelled differently in the feed than on the roster becomes a salesperson with no numbers at all. If it still looks wrong, send the date and the screen and we will trace it.
"What can my manager see?" Your activity, your funnel, your results, and your practice scores. Not your commission, not your personal budget, and not the words inside your practice drills. See the Privacy Policy and the AI Disclosure.
Anything about what is stored, who can read it, or getting it back: privacy@repsens.ai — and the policies are all public, no account needed.